Privacy Policy

1. Introduction

CHESS KLUB ("we", "our", or "us") is committed to protecting the privacy and personal data of all visitors, prospective franchisees, and users of our website and services. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our franchise website and related tools.

2. Information We Collect

We may collect the following categories of information:

• Personal Information: Full name, email address, phone number, city/location, and any messages you submit through our inquiry forms.
• Business Information: Preferred franchise model, investment budget range, and professional background details shared during the inquiry process.
• Usage Data: Pages visited, time spent on pages, browser type, device information, and IP address collected through analytics tools.
• Communication Data: Records of correspondence when you contact us via email, phone, or our website forms.

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to franchise inquiries and provide relevant information about our franchise opportunity.
• To assess franchise compatibility and match you with the appropriate franchise model.
• To send you franchise-related communications, updates, and marketing materials (with your consent).
• To improve our website, tools, and services based on usage patterns.
• To comply with legal obligations under Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

4. Data Storage and Security

Your personal data is stored on secure servers within India. We implement industry-standard security measures including encryption, access controls, and regular security audits to protect your information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Internal Teams: Our franchise development, marketing, and operations teams for processing your inquiry.
• Service Providers: Trusted third-party vendors who assist us with email communications, analytics, and CRM services, bound by confidentiality agreements.
• Legal Requirements: When required by law, regulation, or legal process under Indian jurisdiction.

6. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

7. Your Rights

Under applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data (subject to legal retention requirements).
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with the relevant data protection authority.

8. Third-Party Links

Our website may contain links to third-party websites (including YouTube, social media platforms, and partner sites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

This franchise website is intended for adults (18 years and above) interested in business opportunities. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at: